May, 2015
Communication is integral to our humanity.Social networking opens up new channels ofcommunication and there are immense gifts andchallenges that are still being unwrapped in thisever-evolving world.
Social networks offer new ways in which we candialogue with others, build relationships and learnabout our shared humanity.
Social networking has been endorsed by the HolySee and Catholics are wholeheartedly encouraged toseek the good that can come of such networking, andobserve its effects.
“The media can help communicationwhen they enable people to share theirstories, to stay in contact with distantfriends, to thank others or to seek theirforgiveness, and to open the door to newencounters.” (World CommunicationsDay Message, 2015)
Through our considered use of social networks, wecan seek to understand some of their benefits, andsome of the difficulties that can be overcome withsocial media training.
The Catholic Church in Australia provides theseguidelines for how we might engage with the mostpopular social networks. This advice will be offeredin the light of the Gospel, and relying on some of theadvice given by the Holy See in their annual messagesfor World Communications Day.
Church personnel engage with social media on a dailybasis. More and more, platforms such as Facebook,Twitter, YouTube, LinkedIn, Instagram, Google +, andPinterest (the seven most popular networks) are usedto disseminate information, advertise events, sharestories and offer pastoral care. When used well, thepotential for evangelisation is limitless
In the 2015 message for World CommunicationsDay, Pope Francis has written about the impact ofmodern media on family life. His advice reasons thatoftentimes, our use of media can help, but also hinderour communication. It is useful when navigating thearea of social media and policies around it for Churchagencies to carefully discern how they might usethem.
“By growing daily in our awareness of thevital importance of encountering others,these ‘new possibilities’, we will employtechnology wisely, rather than lettingourselves be dominated by it.” (WorldCommunications Day Message, 2015)
Social Networking Policy for the Catholic Church in Australia
Online and offline behaviour of clergy, Church employees and members of Church organisations should always demonstrate a Christ-centred love for others.
Even those working in Church organisations who might not be Christian should still ensure that when representing the Church, their behaviours demonstrate a respect for human dignity. Boundaries should always be taken into consideration and observed.
In particular, those involved in work with young people should be aware of the Church’s child protection protocols and policies of both the Church and of civil authorities.
Those who engage in social networking as part of their Church ministry should do so in the name of evangelisation, to build appropriate relationships that can encourage and foster growth in faith. This engagement should facilitate a growing in relationship with Christ
The sharing of information on sites should be of appropriate materials for faith formation or catechesis. Social-Networking sites can be ideal for promotion of Church events or activities and for sharing worship resources in a wide range of formats, be it video, text or sound.
The teachings of the Catholic Church should be consistently upheld in these social-networking activities, and should not move beyond appropriate personal communication with those being ministered to.
Clear distinctions should be maintained between personal and professional communication in the social networking environment.
Those who engage in social networking as part of their Church ministry should do so in the name of evangelisation
For people working in Church agencies, there can be a fine line when using both a personal and an organisational social networking account. It is always best to err on the side of caution when updating our profiles, whether they be one that is our own or not.
The Church in Australia has shown much leadership in the area of social networking and is recognised internationally. Much of this has to do with access to resources.
Appendix A to Social Media Policy of the Catholic Church in Australia
Facebook is the most visited site on the internet. Founded in 2004 by Mark Zuckerberg, it allows people to create an online profile where they can post information about themselves, chat with one another, share items of interest, build pages and promote events and causes.
Before starting on Facebook, it’s useful to consider whether you would like to have a personal profile, a professional profile or a page.
In the case of the Catholic Church, a bishop may choose to have a page, and an organisation, such as the Australian Catholic Bishops Conference or Caritas would also have a page. This is recommended.
By using high privacy settings, these public figures or organisations can effectively administer and control the content on the page. They can prevent others from posting unwanted content on their pages, and communicate a consistent message. A bishop can then communicate with people in his diocese and beyond about events, liturgies, or special occasions.
Church personnel often also have a personal profile, which is perfectly appropriate and encouraged. Representatives of the Church however should read this and other protocols carefully to discern their engagement online, keeping in mind their position and behave accordingly
Twitter is now utilised by the
majority of Church agencies in
Australia on some level.
Twitter is described as a microblogging site, which
means, you reduce a message to the shortest possible
form. That information can be shared with followers
through a “tweet”. People can then share with their
followers by “retweeting”.
Twitter is particularly useful for journalists, politicians,
media people and advertisers.
In recent years, news has started to break on Twitter.
Before the camera crews and journalists can arrive at
an event, citizen journalists often share images and
their perceptions on Twitter. News journalists will often
share information live.
When Pope Benedict XVI resigned, the news hit
Twitter before a single article was published, simplyfancier before posting.
For example, you might take a picture of the choir
singing at mass in a beautiful church, give it a vintage
filter through Instagram and share it with your
contacts. Instagram works with likes and follows in the
same way as Facebook and Twitter.
Many church organisations use images with a scripture
quote added to share these with others.
YouTube is the internet’s number
one video-sharing site. With so many applications and
programs available for video or slideshow editing,
YouTube has millions of people accessing it every day.
The Catholic Church has an extensive presence on
YouTube in both official and non-official capacities.
Like with all social networking, the use of YouTube can
assist in the work of evangelisation and promotion
of the activities of the Church. Church entities
should ensure that all material posted on YouTube
or other video-based sites is in accordance with
Church teaching and respects human dignity. Ethical because a journalist present in the room when he
made the announcement understood Latin.
Like with all social networking engagement, Church
entities should reflect carefully before posting on
Twitter about whether their messages reflect Church
teaching and Christ-centred principles.
LinkedIn is a social network which
allows people to share their
professional skills. People upload
their resumes and network with people based on their
abilities and professional capacities. LinkedIn is used
by recruitment companies, and it is an excellent way
to network and communicate about upcoming events,
job opportunities and to find people with particular
skills and talents. These days, many companies when
recruiting will research potential candidates using this
social network.
Many Catholic Church employees showcase their
abilities and skills on LinkedIn, and are encouraged to
do so. It’s worth remembering that employers within
Church are very likely to access this social network in
order to find out more information about potential
employees, so, put your best foot forward, and keep
your profile up-to-date!
Pinterest is a network in which people share ideas, images, recipes and short quotes. It is also called a visual bookmarking tool. People share and create these bookmarks on what are called boards. People can choose pages or websites of interest, and pin them to a board which exists, or a newly created board. People use Pinterest for event planning, to give ideas for decorating a house, to share recipes and so on. !
Instagram is extremely popular among young people and works in a similar way to Facebook and Twitter, except that it is image based. Rather than posting words or links, people will post images, and are given options to make their image look a little considerations should be applied when uploading content, and explicit or offensive material should be avoided at all times.
There is always much more information that we could provide about social-networking, but we hope these short summaries will help you decide what might be best for you personally, and for your organisation.
If you have any questions about how to get started on these networks,visit our website www.catholic.org.au where we have lots of resources,or give the communications team a call on (02) 6201 9859
Australian Catholic Bishops Conference Communications Office